So for whatever reason, I am having a difficult time SAVING the Windows Support Software. I tried restarting the process, but it didn't seem to go anywhere. My bootcamp appears to be stuck on this step, and I am not sure why. Any suggestions?

  • What type of Macbook do you have? (Year AND model) What error messages was BCA giving you?
    – smoooosher
    Jul 7, 2015 at 22:25
  • It's a mid 2012 Macbook Pro 2.5Ghz Intel Core i5 8 Gigs of ram As for the Error, there isn't one. It just seems stuck on Saving windows support software
    – Anonymous
    Jul 7, 2015 at 22:29
  • Oh, and it's a 13 inch!
    – Anonymous
    Jul 7, 2015 at 22:37
  • Installing Windows 8 or 7?
    – smoooosher
    Jul 7, 2015 at 22:50
  • I'm installing Windows 7, however it shouldn't matter as I am having issues with the support software, as opposed to the OS itself.
    – Anonymous
    Jul 7, 2015 at 22:55

1 Answer 1


If the Windows Support Software from the Boot Camp Assistant is not downloading and/or returns an error, you can download the software manually for the machine depending on the year/make of your Macbook, iMac, or Mac Pro.

This list can be found on the Apple KBase.

Based on you having a Mid-2012 13" MacBook, you would be looking for one of the following downloads:

Windows 7/8 64-bit (BC Support Software v5)
Windows 7 32-bit (BC Support Software v4)

Follow the instructions on the KBase article for installing the support software, and build your Win7 disk with the Support Software box unchecked in BCA.

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