I have an iPhone 5, iOS 8.3, carrier Verizon, and I currently can't get voicemails because my saved voicemails are filling all the available space.

I've found several articles about how to delete voicemails, such as the following: http://www.igeeksblog.com/how-to-delete-all-voicemail-messages-on-iphone-in-ios-8/ http://www.askdavetaylor.com/ios-8-actually-delete-voicemails-iphone/

I've deleted the old voicemails, but I still cannot get new voicemails, so the deleted old ones are clearly still stored in a delete queue (as I've read they are supposed to be). The problem, though, is that I am apparently supposed to see a link to these deleted messages at the bottom of the Voicemail list. It's not there -- there's just the short list of voicemails I saved, and then blank space.

Now I'm stumped, since all the resources I've found just assume the deleted messages will be accessible in this way.

Are there any relevant settings I could change to make the deleted messages queue visible (or would a Reset All Settings possibly do the trick)?

Is there any other way to get to the messages and delete them (perhaps I should just contact Verizon)?

  • Try restarting your phone now that you have made space, if that doesn't work try setting the date back a year. – Tyson Jun 11 '15 at 2:35
  • @Tyson: Just an ordinary restart? I already tried that; I just tried changing the date, and it didn't work. I don't think I have made space, in fact, since I never was able to clear the delete queue, and when I test calling my phone it says I can't leave a message because the voicemail box is full. I think the messages are just sitting in a delete queue, but I can't figure out how to get to them – sumelic Jun 11 '15 at 2:42

I solved my problem by resetting the network settings from Settings -> General -> Reset -> Reset Network Settings (this course of action is actually recommended in the igeeksblog post I linked, but for the circumstance where Clear All is disabled rather than for the particular circumstance my phone was in). After this, I was able to call my phone and successfully leave a voicemail. I also tested out deleting a new voicemail, and it went into a Deleted Messages queue that is now visible at the bottom of my Voicemail Tab, as usual.

  • Reset network settings as explained by sumelic worked for us as well – user316517 Jan 8 at 1:51

You must log in to answer this question.

protected by Community Jan 8 at 4:06

Thank you for your interest in this question. Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).

Would you like to answer one of these unanswered questions instead?

Not the answer you're looking for? Browse other questions tagged .