I have an iPhone 5 through Virgin Mobile USA. They say cannot unlock it due to "not having the technology", they say they can only unlock iPhone 5c and 5s. They did however give me the code which is useless because I don't know how to do it.
Is there a way to unlock it myself using the code? I tried going to a different carrier, but the iPhone gave the "SIM is invalid" error so I had to transfer my number back to Virgin Mobile after the other account was active.
Any help is greatly appreciated.
Sprint will not do anything for me either.
Tried bringing it to some places no one could do it.