I've OS X Yosemite 10.10.3. Since sometime dropbox.com is not accessible on my mac. Now since few days dropbox in my finder doesn't sync. I uninstalled it and now I cannot install as dropbox.com doesn't connect. I have done all the updates since updating to Yosemite. The traceout shows that the second last hop blocks the connection. Could anybody please help me?
For some reason your connection time is very long.
Lets test it.
Open the Terminal app located in your Utility folder.
It should come back with something like this
PING dropbox.com (18.104.22.168): 56 data bytes
64 bytes from 22.214.171.124: icmp_seq=1 ttl=51 time=19.474 ms
I have about 15 to 20 milli seconds (ms), you are showing few hundreds ms (500). that is definitely not good.
Based on your results you have a Ping (some Internet address) problem while your Internet speed is very good.
Usually that comes from the DNS (Domain name Server), not resolving the Internet address correctly/Fast.
- First lets clean your DNS cache, just in case something is stuck in there.
Use Terminal and run
sudo discoveryutil mdnsflushcache enter your password when asked. Now you should have a clean cache and can start over.
Next would be to run a trace route (to Dropbox) to see where is it going and where it takes forever. In Terminal type
Traceroute Dropbox.comand wait for it to finish (it takes few moments. The first line is to your router and it should be less the 1 ms (I have 0.7 ms). The following lines are other routes (you can see the names of the servers). I end up with 30ms to the dropbox.
Lets carefully check your Network settings step by step.
TCP/IP -Use DHCP
DNS- we discussed that (but take note how many you have in there and what they are)
Proxies- they should be all off
Hardware- Automatic (MTU-Standard 1500)
- Lets see who is using your Internet. Turn off programs like Mail, Browser, Skype ect. to make that a short list.
lsof -i -P in Terminal and look who is still using your Internet.
There is a small application/Script that will evaluate all DNS servers around you and recommended which one is fastest for you to use. Give it a try, I use it and it does help with the DNS stuff.
The following is to just check the content of your Host file. Follow the instructions here to test your Host file setting.