1

I work at a place where they re-issue iPhones to various employees. One of these iPhones has been re-issued at least 3 times. Which means that there are at least 3 Apple ID/iCloud accounts that have been associated with this iPhone.

The procedure was to wipe the phone ( Settings > General > Reset > Erase All Content) and then create a new Apple ID / iCloud account for the new user using the phone.

However...today we got a message that said Can’t Create AppleID This device is no longer eligible for creating a free iCloud account, and I believe that is because three people had accounts associated with it before.

I've tried loggging into their iCloud accounts on http://apple.com/find and the device is not listed there as it is preportedly supposed to be so I can unlink it.

  • did your company use the company-program of Apple when buying the iPhones? – Gabkano May 29 '15 at 16:10
  • @Gabkano Ya got me...I didn't buy them...which phone companies have that? – leeand00 May 29 '15 at 17:12
  • @Gabkano Are you referring to this? apple.com/business/vpp – leeand00 May 29 '15 at 17:50
  • Hmm maybe this is how Apple stops Businesses from not participating in their VPP program; would have been nice if they told us that upfront. – leeand00 May 29 '15 at 17:53
  • 1
    I haven't done this so I'm not 100% positive, but I think you can goto appleid.apple.com and use the create Apple ID button there, then use that appleid as an existing when setting the phone up. – Tyson May 30 '15 at 0:17

You must log in to answer this question.

Browse other questions tagged .