I just bought a Samsung ATA III SSD drive, the Samsung 850 EVO. I installed it in an external enclosure that I know works with an ATA II drive, but I don't see the new drive in Disk Utility. Thinking the drive was DOA, I exchanged it for a new one. This second one just arrived and I have the same problem. This is all on modern hardware (MacPro Tube, MacBook Pro Retina).

I can tell from reading the forums that others have gotten this drive to work, but what are the chances I would get two DOA drives?!? Pretty remote, I think.

Any ideas would be appreciated.


  • 1
    Is your enclosure rated to handle a SATA III drive?
    – smoooosher
    Commented May 19, 2015 at 23:51
  • I went to the spec page and it only says "SATA (Serial ATA)". The enclosure is a OWC MercuryElitePro. Commented May 20, 2015 at 10:29

1 Answer 1


I have the exact same problem and to the best I can tell, it's the chipset used in the OWC Mercury Elite Pro minis. Very disappointing.

My 500GB 840 EVO works fine in these enclosures, but I've bought and returned two 850 EVOs thinking they were DOA. Suspicious after the second one, I spoke with Samsung support on 5/12/15. The rep immediately acknowledged my problem, said the Pro series does not have this problem, and that they're working on a firmware update to fix the 850 EVOs for use in external enclosures. He had no idea when that update would come though. I called back today (7/29/15) for an update, rep was mildly rude, said there will never be an update, and that our only option was Samsung's new USB3 external drives (which are 850 EVOs internally).

OWC support (7/29/15) says they do not test Samsung SSDs in any of their enclosures. Their own Mercury SSDs will work, but are not tested above the 480GB capacity.

In short, try a different enclosure.

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