The Mail app on my iPhone 5s crashes while launching. I assume that it is trying to restore its last state. Unfortunately that last state was what originally crashed it. So restoring that state results in a Mail app that will always crash on start up. What can I do to prevent the Mail app from restoring its last state on start up?
I already tried the following:
- disabling all Mail accounts
- send myself a mail to launch the Mail app from lock-screen
- closing the Mail app
- rebooting the phone
- contacted Apple support - only to find out that restoring an old backup is the only thing they know will help
I do not want to restore from a backup, because it is probably not possible to restore the Mail app backup only.