When I delete a message in my iPad mail inbox, it often gets moved to the junk folder instead of the trash folder. I can't find a pattern related to the sender. Often it will be a message from someone with whom I've emailed hundreds of times. Any ideas?


With IMAP, it is the device (or clients) responsibility to know which folder to put various messages in as actions are performed on messages. I suspect you have an IMAP misconfiguration. There are 4 special folders: Drafts, Sent, Deleted and Archive. These can be specified for each mailbox on each device that accesses that account. (Settings > Mail, Contacts, Calenders > (pick your account) > (pick it again) > Advanced Settings)

To complicate matters you will have to check each device that you have the mail account configured on. For Example, if it's configured on a MB, iPhone and iPad then check the special folder designations on all 3. If you are having this problem intermittently that fact suggest these folders are set correctly on one device, but not another. If you only have this account on one device, the error in setup will still be in this area of settings.

  • That all depends on whether it's a POP or IMAP account – Tetsujin May 10 '15 at 18:05
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    @Tetsujin oh good point. I forget some people still pick POP for whatever reason, I'll make a minor edit. It has to be this tho, because POP doesn't have an equivalent. – Tyson May 10 '15 at 18:12

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