My internal microphone is not working. It picks up sound only when i flick the outer microphone location. When I plug a headphone with a microphone, there is no problem.

I took it to the genius bar and they seemed to think it was hardware related. They quoted me 500 CAD to replace the top case. This was not acceptable.

I think it is not a software problem. But, I cannot be sure. I think the connection between the logic board and dual microphone might be hindered.

I'm using the beta version of OS X yosemite, I wonder if reinstalling the os might fix the problem?

Is there any trouble shooting advice?

  • ifixit.com/Guide/… – Ruskes Apr 30 '15 at 0:18
  • what is "when i flick the outer microphone location" – Ruskes Apr 30 '15 at 1:37
  • on the side. there are two holes. this is where the dual mic is located. if i flick this part of the notebook with my finger I get some feedback through system preferences, sound. Other then that, I get no feedback. – Professor Scientist Apr 30 '15 at 4:58
  • Sounds like loose connection than. (the cable) – Ruskes Apr 30 '15 at 5:19
  • If I brought it to a non apple authorized computer store, could they do it? – Professor Scientist Apr 30 '15 at 14:43

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