Yesterday I plugged Apple earbuds into my iPhone 5 and the sound from the right speaker was very low, almost mute. Assuming something was wrong with them and having just lost the 3rd party earbuds I normally use, I bought another set of 3rd party earbuds in the evening and found them to have the same problem, but now with those the left side is almost mute and the right is fine. Of course my assumption then was my iPhone has a problem.

Now I'm at work and just tried the new 3rd party earbuds in the Mac Mini I use, and I have the same problem.

I really don't know what's going on at this point. Did the iPhone damage both sets of earbuds? Over the weekend I stayed in a house that was really cold at night, not sure if that had any effect on the phone; neither set of earbuds were in the house. I've checked all the sound settings on both devices for sound balance and such, no issues there.

  • Did you try the new pair of 3rd party earbuds with any other audio equipment before you plugged them in to the iPhone?
    – Vincent
    Commented Apr 29, 2015 at 15:36
  • No I didn't, sadly. Commented Apr 29, 2015 at 16:13

1 Answer 1


Not having the device in person I can only make an assumption. The problem is not the headphones but the audio port on your iPhone.

The small connector balls on the inside of the port must be damaged. I'm guessing if you looked inside, there would be one that is stuck in. Try blowing some air in the port or using a small pin to clean the inside. It might still work.

Good luck.

  • That was my assumption, but doesn't account for the fact they don't work in my Mac Mini either, nor that the side of the headphones that doesn't work changes depending on which set of earbuds I'm using. Commented Apr 29, 2015 at 16:13

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