A generous soul shared some useful information about this issue here (https://apple.stackexchange.com/a/175075/123732), but there are a couple of details that might be obvious to a veteran Apple person that are not obvious to a newcomer such as myself. Primarily, it's not clear to me where the steps are executed. I'm assuming that all of these steps are happening on a computer with iTunes installed, and that step 4 is referring to plugging the iPad into the computer. That makes the most sense to me, but this is all new to me so some clarification would be greatly appreciated.
Thanks in advance! :-)