I have a laptop that I would like to get in working order. There are 2 main issues:
- I forgot the password.
- When I boot the laptop, I am seeing the flashing folder with a question mark which indicates that the system software cannot be found.
I have a bootable USB with Yosemite on it, so I attempted to boot the computer and hold down the 'Option' key so that I could reformat the hard drive. However, I was prompted for a password which I do not know.
I also tried booting into single user mode and resetting the password, but it gets stuck on a blank white screen without ever reaching single user mode (likely due to the lack of found system files).
Does anyone know how I can clean install Yosemite on this laptop without knowing or being able to reset the password?