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I'm using an iPhone 5 (running iOS 8.3) and update my health data manually with 'add data' feature. However in some mornings when I open health application, all data seems missing. Charts, dashboard settings, everything. Like I opened for the first time. If I reset or restart my phone, data comes back.

Has anyone experienced this? If yes, is there a solution to keep it from happening?

Update: I didn't restart my phone intentionally and my dashboard is still empty.

Update 2: Issue is not happening for some time now. May close the question with some answer soon.

Update 3: Still present with iOS 9.0.1 upto some extent. I'm starting to think it's a bug and slowly being ironed out.

Update 4: Still happens with iOS 9.1, however less frequently. Let's wait and see what iOS 9.2 brings.

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    Same thing is still happening regularly for me on iOS 9.0.1 and the only fix still seems to be a reboot. – root Sep 26 '15 at 17:26
  • Experiencing the same issue. Have to reboot every other day. It started after 1 year of data. Maybe overwriting the old data is the issue? I'm on iOS 9.2 and it happens more frequent then when I was running iOS 9.1 IPhone 6 with a fitbit connected. – user165649 Jan 13 '16 at 20:28
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Give it an hour then open it again.
For some reason, it can take a long time to catch up.

Don't try to force it - I did that once in the early days & lost about 3 weeks of data - which replaced itself with a marathon 79,000 steps in one day, then 20 days of no info.

I've noticed it is a lot better since iOS 8.3, in fact, I'd forgotten it used to do it until your post reminded me.

  • Unfortunately waiting didn't help. I just tried and my dashboard is still empty. I force-closed the app and will be opening later today. – bayindirh Apr 25 '15 at 16:12
  • What iOS are you on? – Tetsujin Apr 25 '15 at 16:13
  • I'm running iOS 8.3. – bayindirh Apr 25 '15 at 16:18
  • hmm.. ok, I haven't seen it happen since 8.3 so I'm not sure - it used to do it all the time. – Tetsujin Apr 25 '15 at 16:20
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    i had this problem too when I updated to iOS 8.3. I force-quit Health and rebooted after updating, and when I reopened the app, I ended up with 15000 miles all piled up at the moment I rebooted. All the other charts were fine, however. – user11633 Apr 28 '15 at 18:35
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Just switch off your phone, and then on.. All data will be back...

  • Yes I know; but this is the problem. This happens too frequently. I don't want to do it every day. – bayindirh May 1 '15 at 15:44

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