It seems that Command-Shift-L were tied to safari. It is however also tied to "create bulleted list" in Word - which is an action I happen to (want to) do frequently.

How does one change or disable the built-in shortcuts for apps (in this case safari) ?

Update I found the following under system preferences | keyboard |shortcuts|apps

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But as you can see there is nothing specific to Safari here.

Another update I just closed down Word and opened it up. The behavior seems to have been fixed: bullets are now appearing. It is very strange that the given key combo had been consistently and repeatably redirecting to safari before Word was restarted.

Yet another update This behavior recurs - even after restarting Word. The shortcut works a few times, then a bit later - and I do not understand what triggers the change in behavior - the shortcut changes behavior to launching Safari Just have no idea what is happening here.

  • I get the same strangeness in Excel.
    – 2540625
    Commented Sep 21, 2023 at 0:45

2 Answers 2


The issue was a bit difficult to find: that shortcut is linked to "Search with Google". But the result is that Safari is launched - with whatever is in the clipboard as the search query to google.

enter image description here

The resolution is to uncheck the "Search with Google" checkbox in the services | shortcuts | searching area. Afterwards the Mac shortcut for bulleted paragraph works properly (and always)

  • If you think you might ever use the service it's also possible to remove the shortcut instead of disabling service.
    – George
    Commented May 5, 2018 at 7:23
  • Believe it or not, command-shift-L was opening a new "Sales Receipt" in QuickBooks me. Utterly bizarre when I was actually trying to unflag an email in Mail. Again, I found no "App Shortcuts", but turning this checkbox off seems to have made the problem go away... cross fingers it stays away. Commented Jun 27, 2019 at 6:50
  • Update on my previous comment. It didn't work. QuickBooks still manages to steal this keystroke somehow. Commented Jun 28, 2019 at 3:16

When Word is the frontmost application, all keyboard shortcuts are sent to it. Therefore ⇧⌘L will create a bulleted list before any other action that is set to it.

⇧⌘L is not a standard keyboard shortcut for Safari, therefore you need to look for whatever app has set up this keyboard shortcut to override Word.

  • Actually, Cmd/Shift/L is 'show sidebar' - but that shouldn't affect anything outside of Safari, of course. I've also a Service shortcut for Cmd/Shift/L for "Search with Google" though I've no clue where it came from
    – Tetsujin
    Commented Apr 8, 2015 at 16:20

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