I have an app that I sell using Apple B2B / VPP. When logging into iTunes connect to add a new Apple ID (for a new customer) I am finding that clicking "Add Apple Id" is doing nothing (e.g. the page reloads, but I can't add a new Id).

Presumably this is just a short term issue with the iTunes connect website? (I've been having the problem since yesterday).

I've tried using Firefox, Safari, and Chrome; and connected on a few different networks to rule out my router.

Is anyone else seeing the same issue?

  • Try a different browser, if the problem persists contact apple Commented Mar 25, 2015 at 14:38

1 Answer 1


Apple website is broken and has been since 3/13. I opened case#769729461 for this. They are working on it, no ETA on a fix.

  • Thanks Kimberlee. Apple just got back to me with a similar response; they mentioned that it is a global issue, so hopefully they'll fix it soon. Commented Apr 1, 2015 at 7:13

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