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I bought an iPhone 4s used and the previous owner did not clear their iCloud account. I need to reset phone, but can't turn off "Find my Phone" because of iCloud password!

How can delete iCloud without a password?

marked as duplicate by Tetsujin, bmike Mar 18 '15 at 15:43

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Take it back to the shop. Only the original owner can disable it, or Apple, if you can prove ownership & sale by its original owner [which is harder than you think].

See How can I bypass Activation Lock?

If you can contact the original owner, then point them to this Apple web page -
What to do before selling or giving away your iPhone, iPad, or iPod touch

…see about halfway down, how they can do it after they already sold the phone.
Once they have removed it from their iCloud account, it will unlock & you can set up as a new device.

  • Thanks I bought it from a individual. They seem to be willing to work with me for now! I'm just impatient and want it resolved so I can get it activated for my husband. – Stephaly Mar 18 '15 at 15:29
  • I've updated my answer with a link they should see – Tetsujin Mar 18 '15 at 15:32

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