There are 2 brand new iMac running Mac OS X 10.10 Yosemite. Both machines have a wired ethernet connection to a wired Samsung CLX-6260ND MFC (multifunction) printer.
Installation is a piece of cake, go to system preferences, printers and scanners, add a new printer, and the printer is already there in the Bonjour list. Now the OS downloads additional software and ready to print.
Then the issues start occurring, before even creating a print preview the applications crashes.
Word JobAccounting2 printing error
Microsoft Error Reporting log version: 2.0 Error Signature: Exception: EXC_BAD_ACCESS Date/Time: 2015-03-18 10:45:27 +0000 Application Name: Microsoft Word Application Bundle ID: com.microsoft.Word Application Signature: MSWD Application Version: 22.214.171.124116 Crashed Module Name: JobAccounting2 Crashed Module Version: 2.14 Crashed Module Offset: 0x00005b06 Blame Module Name: JobAccounting2 Blame Module Version: 2.14 Blame Module Offset: 0x00005b06 ...
Safari JobAccounting2 printing error
PlugIn Path: /Library/Printers/Samsung/PDEs/JobAccounting2.bundle/Contents/MacOS/JobAccounting2 PlugIn Identifier: com.samsung.driver.print.pde.JobAccounting2 PlugIn Version: 2.14 (2.14) Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x00000000000000a8
The faulty JobAccounting2 module is:
$ ls -l /Library/Printers/Samsung/PDEs/JobAccounting2.bundle/Contents/MacOS/JobAccounting2 -rwxr-xr-x 1 root admin 194320 Oct 31 2013 /Library/Printers/Samsung/PDEs/JobAccounting2.bundle/Contents/MacOS/JobAccounting2
The fault printer driver version number according to: System Preferences > Printers and scanners > Printing > Samsung CLX 6260 Series > Open print queue > Settings > General: 1.11.01
- Word, Excel, Outlook, Safari, Firefox, they all crash.
- Have installed OS updates, still printing crashes.
- We installed the most recent (09.03.2015 also known as 5.00.0a04) printer driver from Samsung website, and still crashes all over. This driver installation doesn't seem to update the Apple installed Samsung driver: driver version for the already installed printer doesn't change.
- Install the Samsung network printer on a different Mac, running OS X 10.9.5 (Mavericks), JobAccounting2 print crashes there too.
How to fix these JobAccounting2 module print crashes?