My iPhone 5 frequently and randomly decides to turn itself off. When it is about to go, it freezes, shows the 'turning off wheel/circle' and then goes black, with the exception of a tiny red dot in the middle. Then after a few seconds it goes completely black. My lock button is also broken so without a charger and a powerpoint, I am unable to revive it!


You're very likely to have a dying battery.

You might be eligible to Apple's iPhone 5 battery replacement program.

  • Get the lock button fixed while you're there ;) – Tetsujin Mar 18 '15 at 10:13

Go to Apple's site and search IPhone 5 battery or power button. It will ask you for your serial number and tell you where to find it. If yours is included in recall they will send you a box with freight paid both ways, fix with no charge.

  • Nice copying. @MatthieuRiegler gave that link to the OP 2hr before you. – iProgram Mar 18 '15 at 14:19

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