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My iPad unable to open or view video online with subtitles. But when I open the same website with my lappy, the video and subtitles work well. There have something wrong with the website or my iPad?

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Try this:

  1. Launch the Settings app on your iPhone or iPad.
  2. Tap on General.
  3. Tap on Accessibility.
  4. Under the Hearing section, tap on Subtitles & Captioning.
  5. Turn On the option for Closed Captions + SDH.
  6. Tap on Style in order to customize how closed captions work if you'd like.

Also, what app/website are you viewing this in?

Source(s):

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