I've had this iPhone 6 for a week now. Today my WhatsApp duplicated itself with a 'grayish' overlay on it. I can move it around, but when tapping it nothing happens. How does this happen and how can I get rid of this?

I guess it might have happened after an update, it's the second time this has happened. First time it happened a different app duplicated itself just like this. I've been searching the Internet, but could not find any explanation/solution. Here's a screenshot of it:

enter image description here

1 Answer 1


This happens sometimes when an app installation or update fails and SpringBoard still shows the icon from cache.

To fix it, try any of the following:

  • Sometimes, holding down on any icon to start edit mode, then tapping the × to delete the placeholder will work fine.
  • Reboot—this clears SpringBoard cache.
  • If your device is jailbroken, run uicache as mobile, then respring.
  • The '×' does not appear on this specific clone, i will edit the post while i make a reboot as you suggested. :)
    – Bokdem
    Commented Mar 4, 2015 at 19:18
  • Reboot worked fine, hopefully this bug will stop repeating itself and Apple will fix this issue soon. Thanks for helping!
    – Bokdem
    Commented Mar 4, 2015 at 19:21
  • Same thing happenend to me on my brand new iPhone 6. Reboot fixed the issue thanks for the tip
    – user142437
    Commented Aug 21, 2015 at 12:50
  • I had the same thing but the name under it kept changing. It said twitter when I saw it, then switched to target and then podcast. It did not have the x to delete and disappeared when I rebooted. It looks unlike any app I have
    – Bel F
    Commented Jul 14, 2017 at 23:12

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