My iPad mini retina is out of warranty,

I forgot to plug in my iPad after the critical battery warning and it went some minutes following the warning. I was not worried because same thing had happened a few times before and iPad was perfectly okay after charging it. However, this time I remember seeing a flash of blue screen immediately after it went black. Then, I plugged it in an waited for a while and tried starting it. Ever since, it fails to start hanging on the apple logo with white background screen.

I tried to connect to my Mac but nothing showed up in iTunes. I am worried now. Can I troubleshoot this or is it broken and needing repair?


Assuming it is now charged…

Hold Home & Power buttons for at least 45 seconds, see if it starts up normally.

If not…

  • Plug your iPad's USB cable into a computer with iTunes.
  • Hold down the Home button [keep holding] and connect to your iPad.
    Keep holding the Home button until you see a screen telling you to connect to iTunes.
  • iTunes should show you a popup saying that there is an iPhone or iPad that is in Recovery Mode and needs to be restored before you can use it.
  • Click OK.
  • Click on Restore iPhone/iPad.

If the above doesn't work, you may need to get a fully operational iPad charger and plug it into the wall. The current and voltage needed to wake an iPad with a deeply discharged battery (or one that's malfunctioning due to age) is higher than a computer can provide over USB.

  • Plug into a known good iPad type adapter (higher current than iPhone charger)
  • Wait 15 minutes
  • Try powering on
  • Wait 10 minutes
  • Try a hard reset (hold home button and sleep wake button together for 15 seconds)
  • Wait 5 minutes
  • Try powering on

At that point, you can let it charge for another hour and try again or start with a different cable or a different charger. Eventually, you'll need to have the iPad serviced if it cannot wake from sleep due to a very low batter charge condition even when plugged into power.

  • thank you very much! I had to Restore my iPad. Luckily there was an iCloud backup which I did not make myself! – bfaskiplar Feb 28 '15 at 19:46
  • Great fix!! I wish I could have upvoted more that once ;) – Jatin Dhoot Aug 26 '15 at 5:10
  • Prize tip was to use iPad charger not laptop, that got me out of the cycle of Apple Logo - empty battery icon. – HenryRootTwo Jan 2 '16 at 0:41

You must log in to answer this question.

protected by Community Aug 4 '15 at 10:46

Thank you for your interest in this question. Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).

Would you like to answer one of these unanswered questions instead?

Not the answer you're looking for? Browse other questions tagged .