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My iPad mini retina is out of warranty,

I forgot to plug in my iPad after the critical battery warning and it went some minutes following the warning. I was not worried because same thing had happened a few times before and iPad was perfectly okay after charging it. However, this time I remember seeing a flash of blue screen immediately after it went black. Then, I plugged it in an waited for a while and tried starting it. Ever since, it fails to start hanging on the apple logo with white background screen.

I tried to connect to my Mac but nothing showed up in iTunes. I am worried now. Can I troubleshoot this or is it broken and needing repair?

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1 Answer 1

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31

Assuming it is now charged…

Hold Home & Power buttons for at least 45 seconds, see if it starts up normally.

If not…

  • Plug your iPad's USB cable into a computer with iTunes.
  • Hold down the Home button [keep holding] and connect to your iPad.
    Keep holding the Home button until you see a screen telling you to connect to iTunes.
  • iTunes should show you a popup saying that there is an iPhone or iPad that is in Recovery Mode and needs to be restored before you can use it.
  • Click OK.
  • Click on Restore iPhone/iPad.

If the above doesn't work, you may need to get a fully operational iPad charger and plug it into the wall. The current and voltage needed to wake an iPad with a deeply discharged battery (or one that's malfunctioning due to age) is higher than a computer can provide over USB.

  • Plug into a known good iPad type adapter (higher current than iPhone charger)
  • Wait 15 minutes
  • Try powering on
  • Wait 10 minutes
  • Try a hard reset (hold home button and sleep wake button together for 15 seconds)
  • Wait 5 minutes
  • Try powering on

At that point, you can let it charge for another hour and try again or start with a different cable or a different charger. Eventually, you'll need to have the iPad serviced if it cannot wake from sleep due to a very low batter charge condition even when plugged into power.

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  • thank you very much! I had to Restore my iPad. Luckily there was an iCloud backup which I did not make myself!
    – bfaskiplar
    Feb 28, 2015 at 19:46
  • Great fix!! I wish I could have upvoted more that once ;)
    – Jatin Dhoot
    Aug 26, 2015 at 5:10
  • Prize tip was to use iPad charger not laptop, that got me out of the cycle of Apple Logo - empty battery icon.
    – HenryRootTwo
    Jan 2, 2016 at 0:41

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