2

Messages on Yosemite used to work fine until this morning, repeatedly asking me for my Apple ID password. Months ago I had setup 2 factor authentication for my Apple ID, but it never complained. So I set up an app specific password, Facetime took it no problem, Messages didn't and kept asking for my password. I quit, log out, restart, disable/enable from my phone, nothing works. So I disable 2FA, try again and now Messages gives me a blank window when it starts.

Is there any way I can reset it somehow ?

Blank Messages window

  • what is 2FA ?.. does your Apple ID work on app store? – Ruskes Feb 21 '15 at 20:27
  • did you repair permissions in Disk utility ? – Ruskes Feb 21 '15 at 20:32
  • @Buscar웃 sorry, 2FA is two factor authentication. Just fixed the permissions (there was a bunch of problems for Messages) but it didn't help. Should I have restarted ? – blackbird Feb 21 '15 at 20:57
  • log out log in will do, or restart if you like – Ruskes Feb 21 '15 at 21:33
  • Nope, doesn't change anything :( – blackbird Feb 21 '15 at 22:24
0

I was certain this problem was related to two factor authentication on my Apple ID because problems started happening when I tried to login. After more investigation it turns out it was a font conflict problem preventing the UI from starting.

I found an error message in the console application regarding NSString which, after a lot of googling indicated a font problem. I then cleared the font cache and reset all non standard fonts in font book and restarted OSX. The app now works

| improve this answer | |

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .