0

The built-in camera of my Apply Thunderbolt Display (MC914LL/B 27") is always blurry. Items up close look better, but are still blurry. In fact, everything looks bright and washed out like a bad Instagram filter, like the beach after waking up from a sandy nap, or after walking out of the eye doctor with those dilating eye drops...

It is blurry for all apps. It is blurry with my MacBook Pro lid open or closed. It is blurry before and after plugging in my Thunderbolt cable. The screen and camera lens are clean.

The built-in camera on my MacBook Pro, connected to this Thunderbolt Display, is crystal clear.

I have the latest display firmware, 1.2, and the latest MacBook Pro updates.

Any ideas on how to fix this / force it to focus on a specific distance?

Best, Adam

Screenshots:

Microsoft Lync

FaceTime

FaceTime - up-close / Macro mode

  • 1
    did you take the protective sticker off ? – Ruskes Feb 13 '15 at 19:20
  • @Buscar웃 Good question! Yes :) – ATSiem Feb 13 '15 at 19:22
  • 1
    Are you using Skype, if yes go to preferences and select Thunderbolt camera to test. – Ruskes Feb 13 '15 at 19:53
  • @Buscar웃 I have tried it with the same results in both FaceTime and Microsoft Lync. The built-in Macbook Pro camera works perfectly. I believe the issue is with the focus distance of the built-in Thunderbolt Display camera. I attached some screenshots. – ATSiem Feb 13 '15 at 20:37
  • 3
    you keep coming up with stuff you tried, it would help if you list those in your question, or did I miss it. – Ruskes Feb 13 '15 at 22:02
2

Just fixed mine, my camera is inside the TB Display, I took the camera out and since it is fixed focus I turned the objective lens 1 quart and connected again. It was fixed!

Instructions to tear down the monitor are at Ifixit https://es.ifixit.com/Teardown/Apple+Thunderbolt+Display+Teardown/6525

enter image description here

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .