I have an iMac whose wifi connection has always worked very well. Now that I moved in a shared house with a shared wifi internet, the iMac is not able to see our own wifi network, but it is able to see other wifi networks in the vicinity.

I have another laptop with ubuntu installed, and that is able to see the network and to connect, from the same room where the iMac is.

I have tried to make a new connection with the name and password of the network (which I know for sure because they are the same used on the ubuntu connection) but it does not appear in the network list.

I have tried to read more on the internet, but all the thread are related to connections which can not be accessed, while in my case the iMac can not even see the network.

Any advice? I do not knwo what kind of details are needed to define this case, but I will be happy to furnish any necessary data.

  • do you know if the wifi is 2.4 or 5GHz, 20 or 40Mz channel width? Macs don't seem to like 40MHz only
    – Tetsujin
    Commented Jan 17, 2015 at 12:50
  • Please share with us the model of iMac, the model of the wi-fi router or access point in your home, and if possible the network configuration (which security protocol, what version of wi-fi like B, G or N, what channel and channel width, etc). Also: Does moving the iMac to the same room as the router/access point change anything?
    – samh
    Commented Jan 17, 2015 at 13:23

1 Answer 1


After several trials, I "somehow" managed to fix the problem.

The important thing, I guess, is that you need to reboot the iMac. What I know for sure that I have changed is:

  1. Add a new position;
  2. Link a new connection to the new position;
  3. Add an additional DNS address to the list:

The source I was following is this website with troubleshooting solutions. Hope this is useful for future reference.

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