I've got roughly 5 apps on my iPhone.

Then I went to iTunes and downloaded 15+ apps. After that, I synced them to the phone and it says "Sync Complete", but the apps on my phone are showing "Waiting..".

I've waited for over a day and the apps are still showing "Waiting..".

What may be the problem here, and how can it be fixed?


The springboard controls the layout of apps on iOS and is confused.

Generally, it's not a deep corruption of the database (which you fix by restoring the phone, setting up as new and installing things again from scratch) so here are some things to try:

  1. Turn on airplane mode in Settings app (tells the download process to chill)
  2. Restart the device (more chilling - starts fresh, frees up RAM)
  3. Connect to iTunes

Then you should be able to deselect the problem app (removing all traces of the attempted download) and then finally put that app on the device. The airplane mode is the most important thing since the device will try to fix itself and lock iTunes out until it realizes it can't. Once you have gotten the stuck app resolved, turn off Airplane mode to resume calls, data and WiFi service. If it doesn't resolve, you may have to erase the phone and restore it from a backup or anew.

  • what do you mean by device in airplane mode? do you mean i should set my iphone to airplane mode? – Pacerier Jun 24 '11 at 5:43
  • ok i've restart my phone and reconnected it to itunes and sync and it says "Sync Complete" but its still stuck at "waiting.." with 0 progress.. – Pacerier Jun 24 '11 at 14:02
  • OK - Did you go to the apps section of iTunes. Is that app downloaded to your PC/Mac? Make sure to download it there. Then turn off syncing for that one app. Then turn on syncing for that app to de-install / re-install it over USB. Hopefully that works. Sorry for the brevity before - I'll edit the answer to try to address your comments here. – bmike Jun 24 '11 at 14:06
  • i actually have 14 apps in "waiting-forever" mode. gosh i've tried your instructions and i've tried support.apple.com/kb/ht1977 and i've tried everything. it's just not working. How do i reset the phone? (i don't mind erasing everything on my phone, i've got all the stuff on my computer) – Pacerier Jun 24 '11 at 17:25
  • ok thx it's fixed now i've reseted my phone. rotten apple! – Pacerier Jun 24 '11 at 19:26

same issue for times... i just reset all setting and erased all data and restored and it fixed

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