Up until recently, I've been able to download the photos and videos off of my iPad mini onto my Windows 8 box. However, the last time I plugged it into the computer, Windows updated the driver that it uses to get at the iPad's files, and now all I see in the Explorer window is an empty Internal Files folder. How do I get at the photos and videos from my PC? I might add that they're all in the camera roll, so according to this answer to another question, I should be able to see them.

1 Answer 1


If your iPad mini jailbroken or not? Usually I would use iTunes for my photos and videos transferred to computer.

  • The iPad isn't jailbroken. As for iTunes, where the heck is the command for transferring photos and videos in there? I have yet to find it. (Apple software seems to get more counterintuitive with each version.)
    – RobH
    Dec 12, 2014 at 17:02

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