My Macbok Pro is wanting me to reset my password. I know my password but I can't get past this screen because the touch mouse doesn't work in this reset mode.

  • Which password is it asking for specifically?
    – Pixelwiz
    Commented Dec 2, 2014 at 19:53
  • Is it a terminal environnement? If so, you might want to know that password characters aren't hidden with '•' as you type, and there is no feedback at all. Maybe you have an issue with the keyboard localization?
    – LaX
    Commented Dec 2, 2014 at 19:56
  • No, that doesn't seem to be the problem. Thanks though!
    – helplady
    Commented Dec 2, 2014 at 20:17
  • @Pixelwiz, it's asking for my Apple ID but that's not the problem. When it's in the reset mode my trackpad doesn't work and I can't seem to figure out the correct keys to use that will work in place of it. I'd up, down, double click, etc.
    – helplady
    Commented Dec 2, 2014 at 20:27

1 Answer 1


Keyboard navigation using Tab & Enter OR Connecting a cable/wireless mouse that has been unified/set up

One more thing, I think the title of the question is misleading. "Trackpad doesn't work in Reset mode" That should get more answers quickly!

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