I’ve picked up my new iPhone 6 yesterday. I’ve set up my Apple ID and connected it to my WLAN normally. Internet works, but when I launch the App Store it just says “Cannot connect…”.

Could it be due to the unactivated SIM card? The phone is locked to T-Mobile Croatia, but they haven’t yet activated my SIM card. (I expect them to do this throughout today, but there could be delays.)

The only other cause I can think of is my preexisting Apple ID. I’ve created it last year when I wanted to access some Apple developer specific videos, but I haven’t had an Apple device until now.

2 Answers 2


Turns out, iCloud Drive (or a related service) messed up my Apple ID in some way. I signed out of my Apple ID, performed a password reset, and signed in using the new password. Now everything seems to work fine.


I signed out of my Apple ID as well, then signed back in without changing anything. I was then prompted to update my credit card info. After that it worked!

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .