When using Microsoft Office 2011 (Word, Powerpoint and Excel) on my Macbook Pro (running OS X 10.9.5) the option + left arrow, option + shift + left arrow, option + right arrow and option + shift + right arrow keyboard shortcuts don't work as they should e.g. skip (select) forward or back a word. This functionality works in non-Microsoft programs such as at the command line. All other keyboard shortcuts are working as they should.

I have checked under Tools > Customise Keyboard and they are assigned correctly. I have tried resetting shortcuts both within Office and in System Preferences without success. This has been going on a while - through successive Office updates. As a work-around I have reassigned this functionality to another shortcut but would like to know what the problem is.

Anyone experiencing similar or knows a solution?

  • option left? left what? left arrow?
    – Ruskes
    Nov 21, 2014 at 4:44
  • @Buscar웃: option + left arrow
    – kungphil
    Nov 24, 2014 at 3:02

1 Answer 1


I had my keyboard set to Unicode Hex Input. Setting this to Australian or English resolved the problem.

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