0

I have a macbook pro running mavericks and recently changed my password per corporate policy. I have done this regularly for the past two years without issue. However, it has now been two weeks of hell being constantly locked-out of my account. I have deleted/recreated my keychain several times. Cleared all cached passwords in all browsers several times. Yet I keep getting locked-out and need to request unlocking by admins.

So, my question is whether there is a way to monitor what is attempting to login from my machine? I tried running wireshark but did not capture anything obvious. (It is possible I was looking for the wrong things)

Any advice would be greatly appreciated. I'm about to wipe my laptop and re-image.

  • Try creating a new user in System Preferences > Accounts and see if the problem recurs. If it does, then something is wrong at the corporate end. If the problem does not occur with the new account, then there is something set in the account you are using you must find. – IconDaemon Nov 20 '14 at 17:47
  • Do you have your corporate account set up on a phone or tablet? Perhaps to receive email?. It only takes one device with a wrong password saved to lock out your account. You might want to see if your account is listed in the "Internet Accounts" section of System Preferences. If you can't figure it out, an admin should be able to look at the server logs and see which device is causing the lockout. – Chris A Nov 20 '14 at 18:08
0

I tried everything suggested many times and have finally had to just re-image my machine. there was apparently something running on my laptop that was attempting to constantly login but, neither I or our corporate Mac support team could figure it out. I have not had any issues since re-imaging.

Thank you for all the suggestions!

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .