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Suddenly (as in, not associated with the actual update or any actual trigger that I know of), my iPhone stopped displaying any images that were associated with previous messages. All I see now are filenames and broken images, as shown in the image below.

This is infuriating.

Some things to note:

  • I have tried a restart of the phone, and no difference.
  • I also turned off and back on iMessage on this device, also no change.
  • The images do display on my Mac and iPad. I made a smart folder on my Mac to get all images and photos under this location, and copied them out to be safe.
  • Those I have shared images with still see theirs.
  • Messages in Settings - General - Usage - Manage says Messages is only using 8MB, which would be really odd.

UPDATE: updated that these images do exist on other devices/machines, so it just appears that my phone lost its mind. I backed up everything just to be safe. Unsure if I should wipe my device (new one comes very soon), or not.

screenshot of missing images

  • If it says Messages is only using 8MB, and you have sent or received more than a few photos/videos, the photos and videos were likely erased somehow. They should exist in a backup, though you will lose any data since your last backup if you restore. – tubedogg Oct 21 '14 at 20:31
  • Exactly, although I have no idea why they got erased. Phone had plenty of space, etc. – jmlumpkin Oct 22 '14 at 15:50

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protected by Community Oct 23 '14 at 13:46

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