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I am unable to upgrade to Yosemite because when I press the "Free" button it takes me to a page where I must verify my billing info., then when I press done, it gives me "your payment method was declined" !!

Since it is free, why do I have to verify my billing info ? and if my account is verified why is it saying declined, does it try to take money out of my account ? and how then to install the new OS ?

Note: my current OS version is 10.9.5

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The verification is for your Apple ID for purchases. You can either set the payment option to none if you're from the US or add a credit card to it. This eases the payment option if you plan to buy apps from the store later.

But in the case of downloading Yosemite, You will not be charged for anything.

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  • Firstly, thank you for detailed answer. However, I don't mind verification as long as I don't get charged for the update. One more thing, i don't have a "none" option. Anyhow, the download has begin now. Thanks
    – McLan
    Oct 20, 2014 at 9:59
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    @Rania-Boy If the store is set to US, the payment option none should be available
    – user4928
    Oct 21, 2014 at 14:49
  • Sadly, the "None" option is not available for brand new accounts. A credit card is required. From support.apple.com/en-us/HT203905 If you're using the iTunes Store or App Store for the first time -- If you're using the store for the first time with an existing Apple ID, you must provide a payment method. After you create the account, you can change your payment information to None.
    – Stefan Lasiewski
    Mar 30, 2015 at 22:36

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