I bought my iPhone 6 Plus in Dubai. I am using the phone in Sri Lanka and I cannot use the FaceTime. How can I use FaceTime while in Sri Lanka?
Sorry, Facetime is not available on devices purchased in the United Arab Emirates and therefore in Dubai, as stated in these KB articles:
FaceTime might not be available, or might become unavailable, on devices purchased or used in certain countries, including Saudi Arabia and the United Arab Emirates.
I recommend that you contact Apple support in Sri Lanka at http://www.apple.com/lk/support/contact/ or a local Apple reseller, they may be able to help you.
To find a reseller near you visit https://locate.apple.com/lk/en/sales/?pt=all&lat=6.9270786&lon=79.86124300000006, press
and type in your address.
If nothing works out, You could jailbreak solution but it's just an option. This is just a suggestion. Jailbreaking has it's own set of pros and cons.
This issue can be fixed by updating the
carrier.plist file. This requires your iPhone to be jailbroken on iOS 8.
- Download CommCenter tweak from Cydia from repo
- Install iFile from Cydia, now using iFile goto
- Open carrier.plist file using property list viewer, click on the "+" to add a new entry
AllowsVoIPand set it type to boolean from string and create it
- Turn on
AllowsVoIPin the carrier.plist file and click done
After you've done that reboot the iPhone and Facetime app should appear. If not, reboot the iPhone once more and check over at
Settings > General > Restrictions for FaceTime option.