11

I have an iPhone 5s. I recently noticed that my Settings/Mobile page has a "Data Roaming" switch and an "EU Internet" switch:

enter image description here

The first I understand (enable data when roaming in foreign countries), but what does the second do? If I disable "Data Roaming", the "EU Internet" switch is greyed out. I assume it's related to the EU roaming regulations, but what does it actually do? Restrict data roaming to those countries?

In case it's relevant, my SIM plan is provided by Three UK. I have a plan with Feel at Home, (which allows me to use my data/call/text allowance for free in 16 countries - not necessarily EU ones though).

4

I believe it allows data roaming, but only within European Union countries. See http://www.cultofmac.com/288360/europeans-new-roaming-options/:

Inside cellular settings, Apple has added a dedicated “EU Internet” switch alongside the existing data roaming toggle. It gives users the ability to active Internet connectivity when they visit countries inside the European Union, while in other parts of the world in will remain inactive.

Presumably, this change follows new European legislation that says carriers can no longer charge customers for data roaming when they visit other EU countries. The rules don’t officially come into effect until 2015, but a number of carriers have already begun abolishing roaming fees.

1
  • Nifty option, but should it not be reversed? “EU roaming only” would make more sense.
    – Daniel
    Dec 10 '14 at 22:21
3

On a recent trip to France I found that enabling 'EU Internet' and data roaming did not work (no internet connection), but turning 'EU Internet' option off, allowed the regular Data roaming to work.

Today, I received a txt from Vodafone confirming this and, telling all IOS8 users to turn this feature off (even if they are in Europe)... so it may well be for a future feature, but it's not working (at least for Vodafone customers) just yet - perhaps Vodafone are waiting for the legislation to kick in, and till then we just have to put up with regular Data Roaming charges!

3
  • 1
    Ditto, I found the same thing in Ireland (on Three). Oct 14 '14 at 17:07
  • 1
    Ditto in Greece (all roaming carriers) with German (T-Mobile) SIM.
    – Kensai
    Dec 20 '14 at 9:50
  • 1
    Same with Polish "Plus GMS" SIM in Greece. Jul 24 '15 at 10:59
3

The simple answer to this is that the EU Internet option is to allow the use of Local Breakout (LBO) providers, who can offer data at a different rate to your "parent network" most home networks will not provide any support if you are using a LBO as the provision is provided through the "EU internet" APN (Access Point Name).

In short if you don't want to use your own network's roaming plan you need this on. If you do you need it off.

1
  • 1
    LBO is also known as Alternative Roaming Provider (ARP). Basically, your home network has to have an agreement with a local operator for you to utilise the local data services, bypassing your home network and therefore avoiding the roaming charge. This article from 3 explains things in greater detail: three.co.uk/Support/Roaming_and_International/Roaming_Settings/… May 22 '15 at 14:54

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .