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Upgraded to ios8 on my iPad air. There is no FaceTime app on the settings page to turn or or off. How to I set up face time

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  • So it is not in your Settings ?
    – Ruskes
    Sep 24, 2014 at 3:00
  • Where are you? FaceTime goes away in certain mid-eastern countries.
    – GEdgar
    Feb 13, 2015 at 14:40

3 Answers 3

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Since this is a strange and unusal thing that I have never heard of, I can't offer a single solution, however I can offer multiple procedures to try and solve the problem.

  1. Turn your iPad off and back on. Simple yes, but don't underestimate the power this procedure can do. It works wonders!

  2. If that didn't work, try resetting all of your settings. This can be acheived by opening the settings of your iPad and navigating to General -> Reset -> Reset All Settings. This will not cause you to loose any data, however anything in the settings app will be set to their default settings, ranging from iCloud login, WiFi networks, wallpapers and even your ringtone will be set to the default. No data will be lost, but you will need to sit with the iPad for a solid few minutes reconfiguring it again to its proper settings.

  3. Hopefully that worked, because if it didn't it's time for a device fresh restore. This is where you will need to get a computer and a USB to lightning cable and hook it up to iTunes. This procedure will force EVERYTHING to be removed from the device unless you restore it from a backup. So before you do anything, make sure you create a backup by going File -> Devices -> Back Up. Now that you have your backup this step splits into two options for you.

    a) Click on the Restore button in the device summary page to wipe the device clean. Once installation is finished and while the iPad is still connected to the computer you may select Restore From Previous Backup. This will restore everything back onto the device, including apps + their data, photos and anything else, even your wallpaper at the time. If the setting STILL isn't there. Then there is no choice to do a full restore and keep it that way

    b) The best way to go about is is enable iCloud and sync all of your contacts/calendars/anything else to it if you haven't done so already. Also, a nifty new feature is iCloud Photos where it stores your photos in your drive. You can use this as a first line of backup for photos but if you want you can copy them off your computer while its still plugged in (eg iPhoto if you are on a mac). Once all your important data is backed up somewhere other than the device, hit that Restore button once again. Let it finish and go through the step by step tutorial to setup as a new device.
    Proceed to restore all your data by logging into iCloud/redownloading your apps/changing settings once more, but before you do any of this, check to see if the FaceTime setting is there again. If it isn't, you may as well restore from the iTunes backup once again and this time call Apple for support.

Hope it doesn't have to get anywhere further than option 1 but if all else fails I hope it works out for you. Good luck! :)

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I have the same issue. It was when I upgraded but disappeared later. Nothing on my settings page concerning Facetime. Tried reset and the result was positive. It did the trick for me. Bad thing I had to reset all my settings back. Time consuming..

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I had the same problem.

I turned off all restrictions in settings, then rebooted and found that Facetime came back. Worth a try before resetting everything.

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