1

I am attempting to update my iPod touch 5th generation to iOS 8 but I am unable to do so.

When attempting to update over-the-air, I do not get very far into the updating process (still in the downloading phase) when a message pops up stating that the update failed (providing no reason).

I have also tried to update through iTunes 11.4 on my computer, however a message pops up stating that the network connection has timed out.

Are Apple's servers overwhelmed, or am I doing something wrong? I am unsure what to try next.

Improve this question
6
  • 1
    Can you please add some details about which installation steps you have already done and where/how exactly it is failing?
    – nohillside ♦
    Sep 19, 2014 at 18:12
  • Without knowing exactly what is the problem, no one will be able to help you. Please consider adding a detailed explanation of the problem.
    – user10355
    Sep 19, 2014 at 18:16
  • @cksum I will put up some more details here shortly. I can't right now:)
    – L.B.
    Sep 19, 2014 at 18:25
  • @cksum How's that? :)
    – L.B.
    Sep 19, 2014 at 18:43
  • I've edited your question to attempt to clarify the intent—please feel free to edit further.
    – grg ♦
    Sep 19, 2014 at 18:52

1 Answer 1

Reset to default
1

One known condition for the install is that the device must have ~5GB free space for the temporary download of the installer file. You should delete unused apps, music and photos/movies from your iPod before you run the installation. The iPod should give you an error message saying the device doesn't have enough room.

Improve this answer
2
  • 2
    or try it from iTunes, 4 in the morning, pacific time, using 'download only'
    – Tetsujin
    Sep 19, 2014 at 18:48
  • Might have to try that!
    – L.B.
    Sep 19, 2014 at 19:01

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .