After my wife and I upgraded our devices to iOS 8, I turned on a family sharing account so we could use those features.

It's on, and shows up on both of our phones as being part of a family. I also see the shared reminders and calendar. Also, her devices show up in my Find my iPhone.

What doesn't show up is purchases. If I go to iTunes or to the App Store, under purchased, I do not see her, nor any area for family purchases. It looks as it always has.

We have two totally separate iTunes accounts, always have.

Also, as a note - I have gone through everything on Apple's support page (http://support.apple.com/kb/TS5449) and no changes. Basically, it notes to make sure you are logged into the right accounts, everyone is set up to share, and the apps support it.

2 Answers 2


Download a new free app & see if it jogs the server.

From http://appleinsider.com/articles/14/09/18/how-to-start-an-ios-8-family-sharing-account-to-share-apps-music-movies-more

  • 1
    This worked, thank you! Right after I downloaded a free app, I checked both and they were right there immediately.
    – jmlumpkin
    Commented Sep 19, 2014 at 17:50
  • Do you have the name of the free app that you downloaded? I am having the same issue.
    – user91331
    Commented Sep 19, 2014 at 21:25
  • Anything. You just need to jog its elbow, wake it up.
    – Tetsujin
    Commented Sep 20, 2014 at 6:43

Same thing happened to me. On the iPad, I got to show my other family members by completely quitting the iTunes Store and App Store apps (two press the home button and swipe up to quit the app). Once I reopened the app, the family members started showing up.

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