I submitted an app which got reviewed and accepted. However when I search the App Store for the app, results are empty.

The issue was clear when I followed the "view on the app store" link from itunes connect : an error dialog popped up saying that "this item [...] is not available on the french store, but it is in the US store"

This is not the first app I submit, and it never happened before. All my previous apps were available on the french store. I don't understand what went wrong ...

Any ideas?

  • Have you contacted Apple? I don't think there is much you can do (or AskDifferent users can do, for that matter) but get in touch with them.
    – jaume
    Sep 16, 2014 at 11:34
  • Yes, I followed the instructions on the Contact Us page in iTunes Connect. Maybe someone here has a similar experience to share, but yeah, I guess only Apple can help me
    – userD
    Sep 16, 2014 at 12:15

1 Answer 1


OK so in the end, Apple replied that "the app is live" after "reviewing [my] account".

Well, I don't know if they changed something or if the app finally went live worldwide with time... It's all good now

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