I have an eMac (PPC G4) with 512 MB RAM, running 10.5.8. When I run Software Update, the "Checking for new software..." process never completes. I have tried deleting my /Library/Caches/com.apple.SoftwareUpdate/Cache.db and running Software Update again, with no luck. I have also tried Repairing Disk Permissions from Disk Utility, and that hasn't worked either. Both of those suggestions I got from here

Any suggestions??

  • 4
    Have you tried running it from the command line? softwareupdate --list to see if it spits out any errors?
    – Chealion
    Sep 11, 2010 at 21:59
  • 1
    Yep I tried that too. Just freezes just like the GUI
    – Thomas
    Sep 12, 2010 at 19:49
  • Also an output from your Console would be helpful to see where the problem might be. Sep 12, 2010 at 20:02
  • There is no console output. It just freezes and does not complete lol
    – Thomas
    Sep 14, 2010 at 13:05
  • 1
    Have you tried creating a new user account and executing the Software Update from that new user? Oct 15, 2010 at 11:27

2 Answers 2


Try moving the contents of /Library/Receipts somewhere else. I have seen some weird problems caused by corrupted files there a couple of times. Also make sure apps like Little Snitch do not intervene in the process.


Do it the CLI way:

sudo softwareupdate -i -a

this may help to get more verbose output.

  • 1
    Thanks for the reply. This freezes as well, right after the command is issued.
    – Thomas
    Oct 18, 2010 at 21:28
  • 2
    right after? nothing like Software Update Tool Copyright 2002-2009 Apple ?? alternatively, if you man softwareupdate you'll get a list of options, like a simple sudo softwareupdate -l listing and even more useful sudo softwareupdate -v -i -a to have a verbose output
    – meduz
    Oct 21, 2010 at 19:26
  • 1
    well, yeah I get the 'Software Update Tool' info, but it freezes after that. I believe I tried the man softwareupdate but I don't remember what happened lol. I definitely didn't try with verbose output. I'll try that later. Thanks!
    – Thomas
    Oct 28, 2010 at 18:16

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