I forgot my pass code on my iphone 5. I know I can restore from iTunes but what about the videos on my phone? We recently took a trip and I have uploaded all the photos but not the videos,:(. Do they back up when my phone backs up to the cloud? I also haven't backed them up to my computer yet. I really don't want to loose all these videos of my kids!!!! I have an iPad Air also but I know videos don't stream right? Please help me if possible thanks!


When you connect your iPhone to iTunes you can do a backup, you should be able to do this even without the pin. Then just restore last backup and you're fine!

There is either a big "backup now" button or you can right click on the name of your iPhone and then select backup. Depends from the iTunes version.

Hope this helps.


You may be able to perform a backup, even if you have forgotten your passcode, however you will be limited to a computer you have synced with in past.

According to this Apple support article you should be able to get one last backup in before restoring.

Good Luck

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