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Does my Apple MacBook Pro have to have been previously connected to my wireless connection to connect it to that network to complete an internet recovery?

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  • Is the problem that you are trying to connect to your wireless connection but it isn't accepting your password? Or is it not seeing your wireless at all? Or something else entirely? Jul 24, 2014 at 1:16
  • No it is showing me a list of network connections including mine it does not ask for a password.It has a world symbol in a square which reads underneath internet recovery then a square with an arrow when I click on arrow starts the recovery saying it may take a while then stops and has the world symbol in the centre a triangle with an exclamation sign and reads apple.com/support .3001F
    – Shantel
    Jul 24, 2014 at 1:40

5 Answers 5

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Short answer: no. Any Mac that supports Internet recovery could theoretically boot to Internet recovery even with the hard drive removed. Press and hold command-option-R immediately after powering on the mac. If it does not detect a physical network Internet connection, it will prompt you with a drop-down menu displaying a list of available wifi networks. Once joined, it will take a REALLY long time to boot, but eventually it will load a recovery OS. Here you can reformat your hard drive (or find out if one is installed), reset your password, access Safari and, of course, reinstall your OS.

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  • I have tried that but the file with the question mark still appears so I turn off my mac turn it back on holding the option key and it bring up the internet recovery and list of networks I select mine it says beginning internet recovery then stop and says contact apple.com/support .3001F
    – Shantel
    Jul 24, 2014 at 1:46
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I had this problem myself not too long ago. From what I read online error 3001F means that your Mac is having trouble talking to Apple's servers. The common suggestions being that the router is doing something unexpected or the signal strength isn't good enough.

The way I solved it was connecting through another device; using the hotspot facility on my phone instead of trying to connect to my router. The download does take a long time but it did succeed on the first attempt.

Hope this helps.

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  • I just saw this error and it was due to the mac joining a captive portal network but the Recovery software had no way of knowing this and/or displaying the login page.
    – jasonology
    Apr 20, 2017 at 5:28
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No. It should automatically connect, but in the case that it doesn't, it will offer you a list of wifi networks that you can connect to. Pick the one that you have access to, and it will connect. After that, it will start downloading the recovery image, and you will be able to reinstall Mac OS X. For more information, refer to http://support.apple.com/kb/ht4718

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  • No it is showing me a list of network connections including mine it does not ask for a password.It has a world symbol in a square which reads underneath internet recovery then a square with an arrow when I click on arrow starts the recovery saying it may take a while then stops and has the world symbol in the centre a triangle with an exclamation sign and reads apple.com/support .3001F –
    – Shantel
    Jul 24, 2014 at 1:41
  • Try connecting using an Ethernet cable, or move closer to the router. Jul 24, 2014 at 20:19
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I am wondering if it is possible to connect directly to the router with an ethernet cable. That will give you better connectivity and faster throughput...

The non-retina (current) model has a built in ethernet port, so all you would need is an ethernet cable. the current) retina version would need the thunderbolt to ethernet adapter but should still work fine in recovery mode.

Failing that, if you have a local Apple store, try using their WiFi.

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I've been facing this problem right now. For some reason, the MacBook wasn't showing the Internet Recovery Wifi menu and was not connecting. I was able to choose my connection booting using the Apple Boot menu (holding option key).

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