My friend has a Mid 2010 Macbook pro with Mac OS X Lion installed on it. She wants to restore it (as in format/erase and get a fresh start). However she does not have any disks.
When trying to restore using the CMD+R option during the boot process she is asked to sign in with her account but then a message saying she does not have OS X Lion purchased under her account prevents her from continuing with the installation. Is there a way to buy this online so she can proceed?
Also, she has the Recovery Partition in her HD so going back to Leopard/Snow Leopard is also an option. Is it possible? How?
Any hints on how to proceed without having to get an actual physical media is appreciated.
Thanks