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Today I went to: Settings > General > Reset > Erase All Contents and Settings

I did this because I was told that would be the only way to get jailbreak off of my iPhone 5C. However, now my phone has been showing the white buffer icon for the past 2 and a half hours.

I didn't think it was suppose to take this long to restore my iPhone 5C back to its factory settings? Could it be because it's trying to delete the jailbreak? I really need to delete the jailbreak so I can update my IOS and other features on my iPhone.

P.S: My brothers friend jail broke my iPhone 5C this previous winter.

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To remove the jailbreak it is advised to restore the iPhone from the computer, but as you have already reset it mannually I would suggest to download the latest firmware from here, and then put the phone iPhone into DFU mode. Open iTunes and press the restore button holding the option + Restore if on a mac, or Shift + Restore if on PC and select the downloaded ipsw file. This should remove the jailbreak and put you to the latest iOS version for your iPhone.

  • It's still showing the buffer icon. I was hoping to make a new icloud account after factory resetting my iPhone. Do I have to use iTunes to fix this or will the buffer icon eventually go away and turn back on? – Catherine Jun 30 '14 at 3:41
  • Buffer icon? have you tried the method I suggested and it's showing the icon or it is still continuing from the previous process? – killswitch Jun 30 '14 at 4:19
  • Yeah it's a black screen showing the buffer icon. Like you know the icon that shows up when a video is loading? It sort of looks like that. My iPhone won't connect to my laptop or computer. (I have Dells btw no Macs). – Catherine Jun 30 '14 at 16:05
  • Never mind! I got it to turn back on by holding the home, power, and volume + buttons. Now it's updating the IOS with Itunes. Thanks for your help! – Catherine Jun 30 '14 at 16:57

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