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Have MacBook Pro 2010 running Mavericks. Hard drive crashed/replaced at Apple Store Minneapolis in June. Now cannot access Word for Mac. 3 choices: 1) enter product key 2) sign in to existing Office 365 subscription 3) try Office 365.

Left Minneapolis for Wyoming for a month before trying to access Word, old info not available here if I had it. Original e-mail address & password long forgotten. New problem for me, lost.

  • Did you/Apple use Migration Assistant with a Time Machine backup disk to restore your HD? – IconDaemon Jun 28 '14 at 18:30
  • In the future save you MS product key in the key chain, or maybe it is there? – Ruskes Jun 28 '14 at 19:27
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    How did you originally acquire Word for Mac? – samh Jun 28 '14 at 19:30

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