A pair of weeks ago I spilled coffee on my MacBook Pro Retina 15'' (MacBookPro10,2, Early 2013), and now I just received the quote from the customer support centre.
It's a 3rd party authorized reseller and service provider (listed on Apple's website).
Spillage is visible on Logic board
no light on magsafe adapter
Certain keys not working on Topcase
Full Diagnostics unable to be completed due to issue.
New logic board needed (661-7386)
New Topcase needed (661-7454)
New Magsafe board needed (923-0096)
They are going to replace these components:
661-7386PCBA,MLB,2.7G,16GHZ-HYN,VRAM,KEPLER (£ 380.00)
B661-7454BATTERY OOW, TOP CASE, 15 (£ 150.00)
923-0096PCBA,MAGSAFE 2 (£ 30.00)
They explained to me that in order to replace the keyboard they also need to replace the whole top block, which also comprises the battery, the speakers and the trackpad.
Also, the processor (Intel Core), the 2 graphics cards (integrated and discrete) and the memory (RAM) are all soldered to the logic board, so they have to replace them all.
Basically, the only components not being replaced will be the SSD, the display and the fans.
I have got a couple of questions:
- is their list of components to be replaced correct? Is it true that replacing the logic board also means replacing all the rest?
- What's the normal Apple policy for this kind of replacements? Do they have to use new components, or can they use refurbished ones? (I'd rather to get new parts)