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The back camera works just fine but the front one does not. When I select it, it just freezes. When I quit the app and select it again it presents just a black screen; no image. I tried closing and resetting the phone but that hasn't helped.

Can anyone help me fix this in some free way?

marked as duplicate by Ruskes, Rob, Thecafremo, Graham Miln, Matthieu Riegler Jun 3 '14 at 11:34

This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.


Thanks to @IanC to find the duplicate, so before we close this here is the answer.


This is a hardware problem. This comes up when the ribbon connector from the camera to the main circuit board comes loose or gets disconnected altogether. If you have the right tools and enough DIY skills to open up your iPhone, it's a very simple fix that should be fairly obvious to see. Otherwise, the Apple Store should be able to repair it for you (I would think free of charge, but who knows).

If you do want to take apart your iPhone and attempt the repair yourself, PowerBook Medic has some really nice instructions for taking apart all versions of iPhones from 3GS and above. They also sell replacement parts and will repair it for you as well if you want. (Disclaimer: I have no affiliation nor prior experience with this company, so use at your own risk.)

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