My MacBook Pro logic board needed to be replaced, so I borrowed an MBA from a coworker.

I restored the MBA from Time Machine to get back to work. When I was done, I removed my user account tied to my iCloud account, and gave it back. They didn't have much of anything on it, so he didn't care if it was restored to previous state (so he didn't have a Time Machine backup for this MBA).

My MBP was Mavericks, but their laptop was Mountain Lion. I offered to do the OS X update for them (as it was free) when I restored, but now I'm wondering if that was a bad idea.

He said that they are getting an iCloud prompt for my account when the App Store is attempting to do updates. They've signed out of everything they can find (system preferences, app store, iTunes), but they can't change it.

Any quick fix for this or do I need to pick up the laptop from them and do some sort of factory reset?

2 Answers 2


Apps downloaded from the App Store are tied to the Apple ID they were purchased under, and can only be updated with that Apple ID. From what you're describing, you must've installed some apps (licensed to your Apple ID) on his Mac while you were using it.

The simplest solution is to figure out which apps are licensed to you, delete them from his Mac (you can simply use the Finder to drag them from the /Applications folder to the trash), and then (if appropriate) purchase/download them under his Apple ID.

  • The difficult one being Mavericks itself. I think there was a recent question that covered getting that switched over.
    – dwightk
    Commented May 29, 2014 at 23:27
  • 2
    This is a perfect example of why using App Store is a bad idea. Generally, most single user software can only be used by one person at a time anyway, so tying licenses to people rather than machines is counter-productive and bound to cause issues like these. The paradigm is flawed. Someone should probably report this as an App Store bug with Apple.
    – chillin
    Commented May 29, 2014 at 23:41
  • 1
    @dwightk: The Mavericks installer app might get tied to an Apple ID, but the installed OS is not -- it should be freely updatable without authenticating to any Apple ID at all. Commented May 30, 2014 at 3:13

Delete the app and reset it from settings by going to general and go all the way down and see reset and click settings

  • 1
    The question is talking about OS X, not iOS.
    – grg
    Commented Mar 13, 2015 at 19:01

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