for some reason my iPhone's Exchange account won't add new folders that I created in Outlook. Emails come in, but not new folders. I am not sure how long I've had this problem so I can't pinpoint to an iOS update or anything like that.

Things I've looked into:

  • PUSH LIST - Everything I've searched and read mentions adding folders to a push list, however these new folders don't even appear to add to the push list.
  • RESET ACCOUNT (works) - The only work around I have to delete the Exchange account entirely on the iPhone and then add it again. THEN, I get my new folders.
  • TOGGLE EMAIL - Turning off and then back on the "email on/off slider" in the account settings does NOT help either.

Here is what I'm running:

  • iPhone 4S w/ iOS 7.1.1
  • Windows Server 2003
  • Exchange Server 2003
  • Outlook 2010

Any thoughts?


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