I have a iPhone and it got disabled and told me to connect it to ITunes and when I did it would not connect. How to i fix my phone when it's not working.

  • what do you mean by disabled ? – Ruskes May 11 '14 at 11:43
  • @Buscar웃 Possibly support.apple.com/kb/ht1212 – markhunte May 11 '14 at 13:04
  • If you enter the wrong passcode six or more times, you'll see a message that says iPone disabled. ??? – Ruskes May 11 '14 at 13:13

Check the cable and the connector. Perhaps even try with a different computer.

Your iPhone might be damaged, so that it can't work. You didn't say exactly how it got "disabled"?


Try these basic tips to solve iTunes won't recognize iPhone:

  1. Restart your iPhone and computer;
  2. Trust your computer prompt;
  3. Connect iPhone to another USB port on your computer;
  4. Try a different USB cable to see if it works;
  5. Make sure to turn on your iPhone

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