I haven't been able to bookmark a page using keyboard shortcut command + D or star icon in the address bar for about a month.

At first, I assumed this shortcut might've been removed in upgrade to version 25.0.1, 26 or 27.0.1 but after going through their change log at http://www.mozilla.org/en-US/firefox/releases/ I couldn't find any of that.

Is there a way to troubleshoot this without losing my existing bookmarks?

  • Is the "Bookmark this Page" menu item greyed out under Bookmarks? Also, do you have bookmark syncing turned on? – dwightk Mar 6 '14 at 14:44
  • Nope, it's not greyed out. Bookmark sync is turned on. I tried resetting firefox, fixing bookmarks file as described here: support.mozilla.org/en-US/kb/…, nothing worked. I made my bookmarks bar visible and tried to drag a link to it, didn't work. – Anon Mar 7 '14 at 3:11
  • 1
    Can you follow these instructions and get your bookmarks backed up? support.mozilla.org/en-US/kb/… – dwightk Mar 7 '14 at 14:16
  • 1
    I was able to resolve this by exporting the bookmarks as you had suggested, exporting my passwords using password export addon addons.mozilla.org/en-US/firefox/addon/password-exporter and then re-installing firefox. – Anon Mar 7 '14 at 17:16

I was able to resolve this by exporting the bookmarks as shown here: https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer

(suggested by @dwightk )

Exporting my passwords using password export addon http://addons.mozilla.org/en-US/firefox/addon/password-exporter

and then re-installing firefox.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .